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Policies
Cancellations
Pitney Bowes Business Insight (PBBI), formerly "MapInfo" has firm policies concerning fees and
refunds.
Each course registration commits you to a $100
nonrefundable data processing fee which is included in the listed course
fee.
The course fee, less the data processing fee, will
be refunded if we receive your notice of cancellation at least 12
business days before the first day of class.
Like most airline tickets, the full course fee is
still due if you register but fail to appear, or if you cancel or
reschedule less than 12 business days in advance.
Students who miss a class or are interested in a
refresher, can re-register for the same class at 50% off list price.
This is subject to availability and must be at the original location and
within six months of the original class.
Class prices are subject to change
without notice.
Substitutions
Student substitutions are allowed, without a $100
data processing fee, provided PBBI/MapInfo is notified in advance.
Class Changes & Cancellations by
PBBI/MapInfo
Sometimes PBBI/MapInfo must change the date a class is
offered or cancel a class. If this happens, registrants will be
contacted at the earliest opportunity.
Travel
Transportation to a training site is the
registrant’s responsibility. PBBI/MapInfo assumes no responsibility for
losses due to reliance on nonrefundable airline tickets or
other nonrefundable costs.
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